The PLA Blog | Official Blog of the Public Library Association
pictotags link a mobile web app to a materials parking system
A few years ago I presented a new service model for urban public libraries that I called the Library Outpost. The Outpost is a small, storefront library space in a busy retail environment with no local, physical browsing collection. It is a space that assumes an increasing number of library users are happy [...]
Community-Centered Design at PLA Results BootCamp 4
Day 1 of PLA Results BootCamp 4 is over.
We started talking strategic planning today. I was pleased. From the first moment it was about truly assessing user needs and not just kind of making up user needs as they fit librarians’ perceptions of them. This “reality check” seems to be at the [...]
