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ALA 2007: Swap’n'Shop, Special Collections, Hot Outreach Tech
ALA 2007: Swap’n’Shop, Special Collections, Hot Outreach Tech This week, we’ll be highlighting various ALA events that might be of interest to our readers, whether you happen to be attending ALA, or just keeping up with the conference here on the PLA Blog. Swap & Shop: Celebrate PR! Sponsored by LAMA Sunday, June 24 11 [...]
Podcast: Casual wiki presentation from the 2007 PLA Spring Symposium
On Friday, March 2, 2007, about 55 people delayed the consumption of a well-earned dinner after a long day of learnin’ to attend my presentation on wikis and the PLWiki project. You can listen to the podcast of that presentation, attached to this post. You can also download the Adobe Acrobat (.pdf) file of the [...]
Podcast: Author Luncheon with Po Bronson
Many thanks to Po Bronson for giving us the permission to podcast his presentation at the 2007 PLA Spring Symposium Author Luncheon! After a brief introduction from PLA president Susan Hildreth. The author of What Should I Do With My Life? and Why Do I Love These People? spoke about recent research in child learning [...]
Mining Gold in the 21st Century: Strengthening Your Library with Literacy Services
This workshop, hosted by the California Library Association Literacy Section, brought together a roomful of highly motivated people to discuss literacy programs in libraries. My career before library science was in linguistics and TESL. I have taught basic writing and sociolinguistics, understand basic literacy issues, and have had exposure to the adult literacy program in [...]
Advocacy @ Your Library
I’m a SLIS student at SJSU volunteering to report my experiences at Spring Symposium. I attended the Advocacy @ Your Library workshop on Friday morning and Mining the Gold workshop Friday afternoon and Saturday morning. Advocacy @ Your Library introduced Advocacy Toolkit for Success, a collaboration between PLA and the Metropolitan Group . Earlier in [...]
Demonstrating Results Workshop
I’ve spent the morning in the Demonstrating Results Workshop. The primary presenter, Rhea Joyce Rubin, has been a library consultant since the 1980′s. She is a former library director and is the author of the new PLA book- Demonstrating Results. The secondary presenter, Yolanda Cuesta, has a background in multicultural services. They are engaging speakers [...]
“You don’t want to join, you want to belong”
The title for this post comes from a sign I saw in one of the hotel elevators when I first arrived yesterday. I’ve heard Karen Hyman speak probably about 4 times by now, but it’s never too many times. Her well-attended presentation this morning on “The Customer-Centered Library: How to Stop Tweaking and Start Doing [...]
Step One: Care or The Customer-Centered Library
I am attending Karen Hyman’s morning session on customer service and the customer-centered library. She is a fantastic presenter full of deadpan humor and insight. Everyone here she pointed out is an expert on customer service because everyone is a customer. THINK LIKE CUSTOMERS! It is so natural to look at other models and so [...]
Podcast: Mary Baykan, LJ Librarian of the Year, Keynote Speaker
I had the distinct pleasure of hearing Mary Baykan, director of Maryland’s Washington County Free Library, executive director of the Western Maryland Public Libraries, and Library Journal‘s Librarian of the Year for 2007, present the keynote session for the symposium, which Mary graciously gave us permission to record and podcast for your listening pleasure. After [...]
Get your internet on at The Fairmont
Userful generously offered to host a free internet cafe here at PLA Spring Symposium. So, if you’re here at the conference, you can check your email, read the news, and post photos, you can do that in the Imperial Ballroom in the main Fairmont building. Kudos to PLA for continued support of internet access for [...]
