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	<title>The PLA Blog &#187; innovation</title>
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		<title>The PLA Blog &#187; innovation</title>
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	<itunes:summary>The official blog of the Public Library Association</itunes:summary>
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		<item>
		<title>Internet LIbrarian 2009- Meredith Hammons</title>
		<link>http://plablog.org/2009/10/internet-librarian-2009-meredith-hammons-8.html</link>
		<comments>http://plablog.org/2009/10/internet-librarian-2009-meredith-hammons-8.html#comments</comments>
		<pubDate>Wed, 28 Oct 2009 19:52:12 +0000</pubDate>
		<dc:creator>m.hammons</dc:creator>
				<category><![CDATA[PLA Blog]]></category>
		<category><![CDATA[administration]]></category>
		<category><![CDATA[budget]]></category>
		<category><![CDATA[goals]]></category>
		<category><![CDATA[il2009]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[Internet Librarian 2009]]></category>
		<category><![CDATA[mission]]></category>
		<category><![CDATA[stakeholders]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://plablog.org/2009/10/internet-librarian-2009-meredith-hammons-8.html</guid>
		<description><![CDATA[This morning, I began my sessions with the awesome title &#8220;Selling Tech to Power&#8221;. It was a group of tech savvy decision makers advising people on how to persuade administration of the benefits of using new technologies. The first speaker, Danis Kreimeier, Director of the Napa City-County library, pointed out that directors have a large [...]]]></description>
			<content:encoded><![CDATA[<p>This morning, I began my sessions with the awesome title &#8220;Selling Tech to Power&#8221;.  It was a group of tech savvy decision makers advising people on how to persuade administration of the benefits of using new technologies. The first speaker, Danis Kreimeier, Director of the Napa City-County library, pointed out that directors have a large number of people to report to as well, including city/county governments, Friends groups and other donors, etc.  She offered a number of questions to ask oneself before beginning any initiative.<br />
What problem are you trying to solve? Whose problem is it? Is it sustainable (i.e. if you leave, is someone else going to be able to run it?) Where does it fit into the library&#8217;s goals and objectives?<br />
She also gave a strategy script for communicating to those in power:<br />
1) Tell people where you are headed.<br />
2) Give facts and statistics to support the project.<br />
3) Give the actions you are proposing and show that you have thought them through.<br />
4) Describe how it fits with other plans and strategies (i.e. green initiatives).<br />
5) Take advantage of existing assets and resources.<br />
6) Tell them how and when you&#8217;ll know it is successful.<br />
7) Show your passion! <img src='http://plablog.org/wp-includes/images/smilies/icon_cool.gif' alt='8)' class='wp-smiley' /> Invite them to join you.<br />
Danis said that she had used this script for 18 months in submitting proposals to the board and had yet to be turned down.<br />
The second speaker, Fred Cohn, Assistant City Manager of Monterey, pointed out that technology projects are no different than other business projects. He also offered the point that when times change, we cannot keep doing the same things and expecting different results. He then emphasized the importance of marketing, which he defined as identifying and meeting needs. His primary pieces of advice were to be careful of perspective and make sure you are meeting the community&#8217;s needs and interests, not just your own and to see yourself as part of a broader organization.<br />
The last part of the presentation allowed people in the audience to discuss previous attempts to introduce new technologies that hadn&#8217;t worked and offer suggestions of how to improve the process. The primary advice was to identify all the stakeholders and speak to their concerns and goals, do research and get concrete information, show how an iniative will save time or moeny, get allies within your organization, focus on activities with low investment and high results.<br />
I&#8217;ve been trying to get a Facebook page for our library for several months and this presentation gave me a lot of good ideas of how to get this accepted. It will require some initial research on my part, but will be much more effective.</p>
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		<title>ALA 2009 Unconference</title>
		<link>http://plablog.org/2009/07/ala-2009-unconference.html</link>
		<comments>http://plablog.org/2009/07/ala-2009-unconference.html#comments</comments>
		<pubDate>Tue, 14 Jul 2009 13:38:06 +0000</pubDate>
		<dc:creator>Anne Heidemann</dc:creator>
				<category><![CDATA[PLA Blog]]></category>
		<category><![CDATA[#unala2009]]></category>
		<category><![CDATA[ala2009]]></category>
		<category><![CDATA[anne heidemann]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[unconference]]></category>

		<guid isPermaLink="false">http://plablog.org/?p=1712</guid>
		<description><![CDATA[Greetings! I&#8217;m Anne Heidemann, Children&#8217;s, Tween, and Teen Services Department Head for the Canton Public Library in Canton, Michigan. I&#8217;ve posted here a few times before. I was lucky enough to be one of the 75 attendees at Friday&#8217;s ALA Unconference, which was created as part of ALA President Jim Rettig’s Creating Connections initiatives. As [...]]]></description>
			<content:encoded><![CDATA[<p>Greetings! I&#8217;m <a title="Anneheathen on Twitter" href="http://www.twitter.com/anneheathen" target="_blank">Anne Heidemann</a>, Children&#8217;s, Tween, and Teen Services Department Head for the <a title="Canton Public Library" href="http://www.cantonpl.org" target="_blank">Canton Public Library</a> in Canton, Michigan. I&#8217;ve <a title="Anne Heidemann on the PLA Blog" href="http://plablog.org/tag/anne-heidemann" target="_blank">posted here</a> a few times before.</p>
<p>I was lucky enough to be one of the 75 attendees at Friday&#8217;s <a title="ALA 2009 Unconference" href="http://wikis.ala.org/annual2009/index.php/Unconference" target="_blank">ALA Unconference</a>, which was created as part of ALA President Jim Rettig’s <a title="Creating Connections" href="http://jimrettig.org/content/initiatives/initiatives.htm" target="_blank">Creating Connections</a> initiatives. As <a title="ALA Begins in Chicago by Rick Roche" href="http://plablog.org/2009/07/ala-begins-in-chicago.html" target="_blank">Rick posted</a>, we, the attendees, gave ten presentations and participated in close to thirty discussion groups, all on <a title="2009 ALA Unconference Schedule" href="http://wikis.ala.org/annual2009/index.php/Unconference_Schedule" target="_blank">topics</a> suggested and voted on online.</p>
<p>Many of the presenters and discussion group moderators have already added their presentations and resources to the <a title="2009 ALA Unconference Schedule" href="http://wikis.ala.org/annual2009/index.php/Unconference_Schedule" target="_blank">wiki</a>. I got a lot out of the whole experience, but one of the most valuable parts of the day for me was Matt Hamilton&#8217;s <a title="Matt Hamilton on Libraries and Innovation" href="http://www.slideshare.net/BrewinLibrarian/libraries-and-innovation-creating-environments-for-encouraging-and-supporting-creativity-and-innovation-among-staff" target="_blank">presentation</a> on Libraries and Innovation (download the presentation for his full notes). We&#8217;re in a time of great change in my community and at my library, and as Matt spoke about, that presents a terrific opportunity for innovation. One of the most difficult things in a time like that is for the big idea people, those who are often most excited about and impatient for change, to take the time to let change incubate. The other side to this is that even if it&#8217;s not earth-shattering or revolutionary, an idea given time to take shape allows people to see the process, to know that it&#8217;s okay to try new things and see what happens. This freedom to take chances can open up a whole new culture in your organization, one that will hopefully follow the vision the big idea people have laid out.</p>
<p>One notion about leadership that came up throughout the entire day was the concept of pushing leadership down the org chart. An empowered staff is a productive staff, and the more independent (in whatever way that takes shape in your organization) staff are, the more opportunity there is for innovation and for neat things to happen. You have to have trust in the people you work with.</p>
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		<title>CIL 2009: Tiny Libraries, Tiny Tech, Innovative Services</title>
		<link>http://plablog.org/2009/03/cil-2009-tiny-libraries-tiny-tech-innovative-services.html</link>
		<comments>http://plablog.org/2009/03/cil-2009-tiny-libraries-tiny-tech-innovative-services.html#comments</comments>
		<pubDate>Tue, 31 Mar 2009 14:14:27 +0000</pubDate>
		<dc:creator>Karen Keys</dc:creator>
				<category><![CDATA[PLA Blog]]></category>
		<category><![CDATA[cil2009]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[jessamyn west]]></category>
		<category><![CDATA[justnathan]]></category>
		<category><![CDATA[klow]]></category>
		<category><![CDATA[rural libraries]]></category>

		<guid isPermaLink="false">http://plablog.org/?p=1356</guid>
		<description><![CDATA[I&#8217;m attending this conference on a tattered shoe string. I&#8217;m originally from the Baltimore Washington area, so I&#8217;m crashing on the futon of some friends who live in DC. My library ponied up the funds for registration and I traveled down 95 on Bolt, a discount bus that comes with wi-fi. (It seemed appropriate to [...]]]></description>
			<content:encoded><![CDATA[<p>I&#8217;m attending this conference on a tattered shoe string. I&#8217;m originally from the Baltimore Washington area, so I&#8217;m crashing on the futon of some friends who live in DC. My library ponied up the funds for registration and I traveled down 95 on <a href="http://">Bolt</a>, a discount bus that comes with wi-fi. (It seemed appropriate to take the most technology-enabled mode of transport to the techy-leaning conference.)</p>
<p>As library budgets shrink in these tough economic times, less people are going to be able or inclined at attend conferences. If I didn&#8217;t have the opportunity to see friends between info-sponging, I&#8217;d probably just tune in to the <a href="http://search.twitter.com/search?q=%23cil2009">twitter feed</a> and hope folks made some interesting <a href="http://blogsearch.google.com/blogsearch?hl=en&amp;ie=UTF-8&amp;q=cil+2009&amp;spell=1&amp;oi=spell&amp;sa=X">blog posts</a>.</p>
<p>This is something that librarians from rural and small libraries have always faced. Often they don&#8217;t have the time or budget to travel to conferences. Yesterday, I attended the <a href="http://www.infotoday.com/cil2009/day.asp?day=Monday#session_E102">Tiny Libraries, Tiny Tech, Innovative Services</a> session even though I work for rather large system because innovation at any level is worth investigating. Smaller branches of bigger systems can experience similar staffing, resource, and support issues.  And, I agree with <a href="http://twitter.com/justnathan">justnathan</a> who tweeted, &#8220;<span class="status-body"><span class="entry-content">Next year someone give this talk: What Small Libraries can Teach Big Libraries (and Everyone Else).&#8221;<br />
</span></span></p>
<p>Jessamyn West (see West&#8217;s CIL-related hand-outs, files, and links at <a href="http://www.librarian.net/talks/cil2009/">librarian.net</a>) opened the session and related, &#8220;The people who work in rural libraries rarely leave.&#8221;</p>
<p>As I&#8217;m looking over my notes, my coffee-low brain is having trouble putting together coherent thoughts, so here are some bullet points from the talk and <a href="http://www.librarian.net/talks/cil2009/cil2009tt.pdf">West&#8217;s PowerPoint</a>:</p>
<ul>
<li>&#8220;If you complain with numbers, people will listen to you.&#8221;</li>
<li>&#8220;There&#8217;s a lot of stuff you can be in charge of if you&#8217;re willing to do the work.&#8221;</li>
<li>Rural librarians don&#8217;t always have time to &#8220;play&#8221; and explore things like a 23 Things program</li>
<li>You can convince folks to get online by telling them the library will save money: &#8220;Let us save a stamp.&#8221;</li>
<li>Patrons just want things to work. They don&#8217;t necessarily care about cutting-edge technologies.</li>
</ul>
<p>The second half of the session highlighted <a href="http://www.mykansaslibrary.org/">My Kansas Library On the Web</a> (KLOW), a program that allows Kansas libraries to request a website (a WordPress blog) that they can easily update and maintain. As West stated earlier, rural librarians often cannot attend conferences.  The two other presenters, Brenda Hough from MaintainIT and Heather Braum from Northeast Kansas Library System, showed video of Kansas librarians talking about the program.</p>
<p>I&#8217;m going to try to dig up the video links, but for now enjoy the following quote from a Kansas librarian that I wrote down: &#8220;I wouldn&#8217;t wait until everything is perfect to get something started.&#8221; Words to live by.</p>
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		<title>Simplicity cont&#8217;d.  begin Create and Share Content.</title>
		<link>http://plablog.org/2008/10/simplicity-contd-begin-create-and-share-content.html</link>
		<comments>http://plablog.org/2008/10/simplicity-contd-begin-create-and-share-content.html#comments</comments>
		<pubDate>Tue, 28 Oct 2008 15:24:29 +0000</pubDate>
		<dc:creator>Nate Hill</dc:creator>
				<category><![CDATA[PLA Blog]]></category>
		<category><![CDATA[design]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[library design]]></category>
		<category><![CDATA[nate hill]]></category>
		<category><![CDATA[placamp08]]></category>

		<guid isPermaLink="false">http://plablog.org/?p=1117</guid>
		<description><![CDATA[After strategic planning BootCamp last week, I’ve had Nelson and Garcia’s 18 service responses on my mind non-stop.  It’s a significant step to drill down the services we can offer at public libraries to 18 clear bullet points.  My last post on this blog offered a few anecdotes advocating for simplicity in the communication arts.  [...]]]></description>
			<content:encoded><![CDATA[<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-family: Arial;"></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;">After strategic planning <a href="http://www.ala.org/ala/mgrps/divs/pla/plaevents/plabootcamp/index.cfm">BootCamp</a> last week, I’ve had <a href="http://www.sandranelson.com/">Nelson</a> and <a href="http://www.junegarcia.com/Home.html">Garcia’s</a> 18 service responses on my mind non-stop.<span style="mso-spacerun: yes;">  </span>It’s a significant step to drill down the services we can offer at public libraries to 18 clear bullet points.<span style="mso-spacerun: yes;">  </span>My <a href="http://plablog.org/2008/10/warhol-the-shining-twitter-architecture-strategic-planning-and-your-library.html">last post </a>on this blog offered a few anecdotes advocating for simplicity in the communication arts.<span style="mso-spacerun: yes;">  </span>Having 18 concise service responses for public libraries to choose from is a great starting point as we strive for simplicity.<span style="mso-spacerun: yes;">  </span>The next piece of Nelson and Garcia’s process requires that a library creating a strategic plan pick only a few of these 18 responses as priorities.<span style="mso-spacerun: yes;">  </span>My assessment of the current climate is that public libraries have had a really hard time spelling out their mission and vision in the digital age, and that is one of the reasons we have wishy-washy statements of purpose.<span style="mso-spacerun: yes;">  </span>A little while back Wendy Lukehart of the <a href="http://www.dclibrary.org/dcpl/site/default.asp">DCPL</a> wrote a great piece about “Mission Envy” on the Urban Library Council’s <a href="http://www.urbanlibraries.org/events/foresight2020.html">Foresight 2020 discussion board</a>.<span style="mso-spacerun: yes;">  </span>I republished it <a href="http://natehill.wordpress.com/2008/07/16/copy-and-paste-from-the-ulc2020-discussion-board/">here </a>a while back on my old personal blog and it’s a really nice piece.<span style="mso-spacerun: yes;">  </span>Read it, and consider how you might clarify your library’s mission.</span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;"> </span></span></p>
<p class="MsoNormal" style="margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;">Still, I keep coming back to my favorite service response offered in the 18.<span style="mso-spacerun: yes;">  </span>It is a rather new service response, one that likely does not land high in the priorities at my library.<span style="mso-spacerun: yes;">  </span>I suspect that at this point it is not the highest priority at many public libraries at all, but its one that I am interested in and hope to see more libraries embrace in the near future.<span style="mso-spacerun: yes;">  </span>Without further ado, it is:</span></span></p>
<p style="padding-left: 30px;"><span style="font-family: Arial;"><span style="font-size: small;">Express Creativity: Create and Share Content</span></span></p>
<p style="padding-left: 30px;"><span style="font-family: Arial;"><span style="font-size: small;">Residents will have the services and support they need to express themselves by creating original print, video, audio, or visual content in a real-world or online environment.</span></span></p>
<p><span style="font-family: Arial;"><span style="font-size: small;">It is easy enough to imagine tackling this priority at your library with physical-world activities.<span style="mso-spacerun: yes;">  </span>You probably already do so via arts and crafts programs, poetry slams, or any collaborative activity that results in a finished product like a mural or an <a href="http://en.wikipedia.org/wiki/Exquisite_corpse">exquisite corpse drawing </a>or a work of fiction.<span style="mso-spacerun: yes;">  </span>It’s a little harder to figure out how that creative process can be facilitated by a library in virtual or networked setting. <span style="mso-spacerun: yes;"> </span><span style="mso-spacerun: yes;"> </span>I’m aware of two tools/projects that become activities supporting this initiative, no doubt there are more. I thought I’d share the two I’ve been looking at and invite people to post similar projects.<span style="mso-spacerun: yes;">   </span>As I find new things I’ll do my best to keep posting them to this blog as well.</span></span></p>
<p><span style="font-family: Arial;"><span style="font-size: small;">1) Available at <a href="http://www.cpl.org/">Cleveland Public Library</a>, and perhaps at other libraries: <a href="http://scratch.mit.edu/">Scratch</a>.</span></span></p>
<p class="MsoNormal" style="padding-left: 30px; background: white; margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;">Scratch is a new programming language that makes it easy to create your own interactive stories, animations, games, music, and art &#8212; and share your creations on the web.</span></span></p>
<p class="MsoNormal" style="background: white; margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;"> </span></span></p>
<p class="MsoNormal" style="padding-left: 30px; background: white; margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;">Scratch is designed to help young people (ages 8 and up) develop 21st century learning skills. As they create Scratch projects, young people learn important mathematical and computational ideas, while also gaining a deeper understanding of the process of design. </span></span></p>
<p class="MsoNormal" style="background: white; margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;"> </span></span></p>
<p class="MsoNormal" style="background: white; margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;">2) Currently in development at IIT Institute of Design: <a href="http://www.id.iit.edu/ThinkeringSpaces/">ThinkeringSpace.</a></span></span></p>
<p class="MsoNormal" style="background: white; margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;"> </span></span></p>
<p class="MsoNormal" style="padding-left: 30px; background: white; margin: 0in 0in 0pt;"><span style="font-family: Arial;"><span style="font-size: small;">ThinkeringSpace is a system, made of both physical and virtual environments, that aims to promote creative and critical thinking skills for the 21st century. Celebrating the book, it presents opportunities for doing things together, sharing ideas and authoring in new ways. Focused on school-aged children in libraries, the project is part of the John D. and Catherine T. MacArthur Foundation Digital Media and Learning Initiative.</span></span></p>
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		<title>The day before: Foresight 2020</title>
		<link>http://plablog.org/2008/06/the-day-before-foresight-2020.html</link>
		<comments>http://plablog.org/2008/06/the-day-before-foresight-2020.html#comments</comments>
		<pubDate>Thu, 26 Jun 2008 13:58:05 +0000</pubDate>
		<dc:creator>Andrea Mercado</dc:creator>
				<category><![CDATA[PLA Blog]]></category>
		<category><![CDATA[ala08]]></category>
		<category><![CDATA[ala2008]]></category>
		<category><![CDATA[foresight2020]]></category>
		<category><![CDATA[fs2020]]></category>
		<category><![CDATA[innovation]]></category>

		<guid isPermaLink="false">http://plablog.org/?p=1018</guid>
		<description><![CDATA[How will the business of public libraries shift to meet the needs and preferences of next generation learners? How will libraries support knowledge creation in communities in 2020 and beyond? That&#8217;s what I&#8217;m hoping to find out today. I landed in Anaheim yesterday, and I&#8217;m doing a twofer this trip.  The day before the beginning [...]]]></description>
			<content:encoded><![CDATA[<blockquote><p>How will the business of public libraries shift to meet the needs and preferences of next generation learners? How will libraries support knowledge creation in communities in 2020 and beyond?</p></blockquote>
<p>That&#8217;s what I&#8217;m hoping to find out today.</p>
<p>I landed in Anaheim yesterday, and I&#8217;m doing a twofer this trip.  The day before the beginning of the ALA 2008 Annual Meeting, I&#8217;ll be blogging the <a href="http://www.urbanlibraries.org/events/foresight2020.html">Foresight 2020</a> conference, presented by the <a href="http://www.urbanlibraries.org/">Urban Libraries Council</a>.</p>
<p>The one-day program includes sessions like &#8220;What Does Learning Look Like in 2020?&#8221; presented by <a href="http://www.johnseelybrown.com/">Dr. John Seely Brown</a>, Visiting Scholar and Advisor to the Provost at the University of Southern California and Independent Co-Chairman of a New Deloitte Research Center, and &#8220;Taking Action and Innovation Ideas Further – Key Tools, Partnerships and Strategies to Consider, Pitfalls to Avoid&#8221; presented by <a href="http://www.omarwasow.com/">Omar Wasow</a> – NBC Internet Analyst and BlackPlanet.com founder.  The program is delightfully rounded out by interactive Talk Tables to discuss and learn from the presenters and each other.</p>
<p>I&#8217;ll likely be tweeting the session like a fiend, so if you want to follow along real-time, check out my <a href="http://twitter.com/andreamercado">Twitter stream</a> for anything hash-tagged #fs2020.  I may even post a few <a href="http://utterz.com">Utterz</a> from the conference, we&#8217;ll see.</p>
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		<title>New PLA award recognizes innovation in library services</title>
		<link>http://plablog.org/2007/11/new-pla-award-recognizes-innovation-in-library-services.html</link>
		<comments>http://plablog.org/2007/11/new-pla-award-recognizes-innovation-in-library-services.html#comments</comments>
		<pubDate>Tue, 06 Nov 2007 12:30:05 +0000</pubDate>
		<dc:creator>Andrea Mercado</dc:creator>
				<category><![CDATA[awards]]></category>
		<category><![CDATA[innovation]]></category>
		<category><![CDATA[PLA]]></category>
		<category><![CDATA[technology]]></category>

		<guid isPermaLink="false">http://plablog.org/2007/11/new-pla-award-recognizes-innovation-in-library-services.html</guid>
		<description><![CDATA[PLA is now accepting applications for the Polaris Innovation in Technology John Iliff Award. PLA members can nominate their colleagues and libraries for this new award through an online application available on the PLA Web site via the PLA Online Awards Application. The deadline for submitting an application is December 3, 2007. The Polaris Innovation [...]]]></description>
			<content:encoded><![CDATA[<p>PLA is now accepting applications for the <a href="http://pla.org/ala/pla/plaawards/John_Iliff_Award.cfm">Polaris Innovation in Technology John Iliff Award</a>. PLA members can nominate their colleagues and libraries for this new award through an online application available on the PLA Web site via the <a href="http://cs.ala.org/pla/plaawards/login.cfm">PLA Online Awards Application</a>. The deadline for submitting an application is <strong>December 3, 2007</strong>.</p>
<p>The Polaris Innovation in Technology John Iliff Award honors the life and accomplishments of John Iliff, early adopter and champion of technology in public libraries, and recognizes the contributions of a library worker, librarian or library that has used technology and innovative thinking as a tool to improve services to public library users.</p>
<p>The purpose of this award is to encourage innovative user-oriented thinking and practical solutions using old and new technologies. The award provides a $1,000 honorarium, a plaque, and a bouquet of roses for the workplace of the awardee. The cash award honors the recipient&#8217;s efforts, while the roses sent to the workplace honor the environment that helped nurture the recipient&#8217;s innovation.</p>
<p>Visit PLA&#8217;s <a href="http://cs.ala.org/pla/plaawards/login.cfm">PLA Online Awards Application</a> to apply or nominate a colleague for the award.</p>
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