The PLA Blog | Official Blog of the Public Library Association
Highlights and Opinions from the National Digital Public Library Conference in Los Angeles, CA
The Digital Public Library of America needs a public-facing laboratory; an experimental beta space where we can prototype ideas, curricula, interfaces, strategies, and experiences. I’m home again after a very interesting session about building a National Digital Public Library at the Los Angeles Public Library and I’d like to recap it while offering a few [...]
A PLA Facebook Forum with Carson Block
Save the Date! Nov. 21, 2011 ~ 2:00 p.m. CST Get your e-reader and e-book questions ready and visit the PLA Facebook page on Monday! For one hour, Carson Block, library IT consultant and the moderator of PLA’s e-book webinar series, will answer “e-questions” from PLA’s Facebook fans. www.facebook.com/pla.org
The National Digital Public Library (DPLA) conference
I’m in Los Angeles now for the National Digital Public Library conference, which promises to be a group of forward thinking, influential public librarians and library administrators thinking through how they might contribute to, benefit from, and provide end users with valuable services from a Digital Public Library of America. Here is the agenda. Briefly, [...]
Refresh your customer service skills with PLA’s upcoming webinar
At 1 p.m. CST on Wednesday, Nov. 30, the Public Library Association (PLA) will host a live, hour-long webinar, “Fully Engaged Customer Service at Your Library” as part of PLA’s “Public Libraries at Work” monthly webinar series. During this webinar, participants will learn a fresh approach to customer service and discover ways to reduce work [...]
