Ensuring that your library is always staffed with a Person in Charge (PIC) can improve staff and patron safety, provide for more effective handling of challenging situations, and enable system-wide tracking of incidents and accidents.

The PLA 2010 preconference program, “Tag, You’re It! Implementing A “Person in Charge” (PIC) Training Program” will show you how your library can benefit from this practice. By the end of this workshop, participants will:
*Understand the PIC philosophy and how your library can establish and benefit from instituting a PIC program;
*Learn what it takes to set up a PIC program and how to be an effective PIC, including expectations, standardizing procedures, support systems, problem solving processes, and handling emergency situations, and complaints against policy; and
*Be able to conduct a PIC training class that ensures consistent quality and competence from staff members that function as PICs.

This preconference will be held on Wednesday, March 24, from 8:30 – Noon. You can register at www.placonference.org. The early bird registration deadline, to receive discounted registration, for the PLA conference is December 16, 2009