New Course from PLA - Serving Diverse Populations

September 26th, 2007 by Andrea Mercado

Registration is now open for:

Serving Diverse Populations
Prairie Area Library System
Rockford, Illinois
October 24-25, 2007

Equip yourself with the skills and knowledge librarians need to effectively serve diverse populations. At the end of the Serving Diverse Populations workshop, participants will be able to:

  • Identify the key issues and challenges of serving diverse populations; assess a library’s readiness to serve diverse populations; and apply intercultural communication techniques to the delivery of library services.
  • Understand how diversity factors impact the delivery of library services and how cultural differences impact people’s perspectives on libraries and library service.
  • Develop a culturally responsive library services plan that addresses identified community needs and develop marketing messages that connect with diverse populations.

Click here for a full class description and instructor bio.

Course Fee:

  • $250 for PLA members and partners
  • $300 for ALA members
  • $400 for non-members

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