Serving Diverse Populations
Prairie Area Library System
Rockford, Illinois
October 24-25, 2007
Equip yourself with the skills and knowledge librarians need to effectively serve diverse populations. At the end of the Serving Diverse Populations workshop, participants will be able to:
- Identify the key issues and challenges of serving diverse populations; assess a library’s readiness to serve diverse populations; and apply intercultural communication techniques to the delivery of library services.
- Understand how diversity factors impact the delivery of library services and how cultural differences impact people’s perspectives on libraries and library service.
- Develop a culturally responsive library services plan that addresses identified community needs and develop marketing messages that connect with diverse populations.
Click here for a full class description and instructor bio.
Course Fee:
- $250 for PLA members and partners
- $300 for ALA members
- $400 for non-members
