What do you do about overdue fines and restrictions?
May 4th, 2007 by Andrea MercadoThe past few posts have been all about feedback. Your thoughts, beliefs, actions, plans, and ideas on how librarianship works are important, so definitely give a few minutes to participate!
I read this bit of “what do you do?” on the WebJunction Publib listserv (May 4, Vol 26, Issue 4). The contact for responses is listed below, but feel free to comment on this post and let us know what you do, so that other librarians can benefit from your experiences. We can also use the comments you leave here for building out part of the policies section of the Public Library Wiki project here at PLA.
ALA’s Office for Information Technology Policy is collecting information on the trend described below. If you would like to share your library’s experience with this issue, please send an email to Carrie Lowe (), Information Policy Specialist at OITP.
Question: If your library suspends checkout privileges when patrons receive a certain overdue fine threshold, does it also restrict access to computers and/or internet access? Does your library restrict access to anything else when a patron reaches this threshold? If you have a policy about this issue, what does it say?
Tags: ALA, customer service, librarianship, policies, problems, public libraries, technology
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May 7th, 2007 at 12:37 pm
We do suspend privileges when patrons have $10.00 or more in fines, but we suspend borrowing privileges only. Patrons are still free to use computers, take computer classes, and make use of any service except borrowing materials.