http://plablog.org/2006/03/wake-up-call-what-our-customers-are-trying-to-tell-us%e2%80%a6if-we%e2%80%99d-only-listen-second-verse-same-as-the-first.html The official blog of the Public Library Association Sat, 10 Jan 2009 00:39:56 +0000 http://wordpress.org/?v=2.5.1 http://plablog.org/2006/03/wake-up-call-what-our-customers-are-trying-to-tell-us%e2%80%a6if-we%e2%80%99d-only-listen-second-verse-same-as-the-first.html#comment-127 Maria Palma Wed, 29 Mar 2006 09:49:00 +0000 http://plablog.org/wordpress/?p=480#comment-127 It's definitely important to ask your customer questions and find out what they think about your company and its services. The more feedback you get, the better. It’s definitely important to ask your customer questions and find out what they think about your company and its services. The more feedback you get, the better.

]]> http://plablog.org/2006/03/wake-up-call-what-our-customers-are-trying-to-tell-us%e2%80%a6if-we%e2%80%99d-only-listen-second-verse-same-as-the-first.html#comment-126 Anonymous Sat, 25 Mar 2006 14:33:00 +0000 http://plablog.org/wordpress/?p=480#comment-126 Thank you for this wonderful synopsis. I 'm from Colorado and couldn't make either session but have always heard the buzz about DPL. I will certainly take this information and use it for my report back to my superior. This blog is a great way to catch up on sessions missed Thank you for this wonderful synopsis. I ‘m from Colorado and couldn’t make either session but have always heard the buzz about DPL. I will certainly take this information and use it for my report back to my superior. This blog is a great way to catch up on sessions missed

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